Vivint Security, also known as VIVINT Smart Doorbell Video Camera Pro - You can now see, hear, and speak to people at your door, even if you’re not there, offers state-of-the-art smart home security systems that can be easily controlled through an electronic device of your choice. Vivint provides 24-hour monitoring of your home’s security; if an alarm is detected, the company immediately alerts authorities and then contacts you to see if you and your family are safe. One of Vivint’s most attractive features is that it is wireless.

VIVINT Smart Doorbell Video Camera Pro - You can now see, hear, and speak to people at your door, even if you’re not there

In this day and age, many homeowners use their smartphones and tablets as their primary means of communication, thus forgoing installation of a landline in their homes. Previous home security systems needed a telephone landline to be installed, which forced a homeowner to pay for one, even if they didn’t use it for anything else. Vivint understands that wired systems are a thing of the past, and promises to remain a leader in technologically advanced security improvements.

Features

Vivint allows you to build packages based on your needs and wants. You can get the basics, such as security cameras and 24-hour monitoring, but you can also choose from other protective features, like indoor cameras and smart locks. You can even purchase a doorbell with a built-in camera that allows you to view who is at your door and even talk to them – whether you’re right inside your home or not.

Vivint’s outdoor cameras are high-definition and equipped with night vision. You can look through a day of recorded footage or view clips of what’s going on outside at the moment right from your phone, tablet, or computer. You can also elect to receive alerts to your phone when motion is detected around your home, so even when you’re out of town, you can put your mind at ease.

The ping camera lets you keep in touch with your family while they’re at home and you’re out and about. With the push of a button, they can call you, or you can call them. It’s a great way to check in on the kids and make sure everything runs smoothly even when you’re not there to supervise.

The company’s offerings extend beyond security and into smart home technology. Say you left home in the morning and forgot to adjust your thermostat. Or maybe you realized you left the garage door open or the back door unlocked. No problem – with the click of a button on your smartphone, you can make these changes from your office, the coffee shop down the road, or at your daughter’s soccer game.

Packages

Vivint doesn’t have set packages; instead, they allow their customers to build their own customized system. All packages start with the home security basics:

  • The SkyControl panel: Like a thermostat, this panel is installed on your wall and includes a 7-inch touchscreen display. It acts as a hub to control all parts of your Vivint system and provides a 2-way talk feature so you can communicate with members of your household or visitors.
  • The SkyControl app
  • The home alarm sensors for your doors and windows
  • 24/7 monitoring services

You can also choose from a variety of add-on features, like smart locks, garage door control, voice control with Amazon Echo, or a smart thermostat. Pricing for packages and monitoring services varies, but many reviewers agree it is not cheap.

While Vivint does not put prices on their website, you don’t need to look far to find some costs. This review gives several prices for the add-on features, which are priced a la carte. It also lists the price for the base package at $549, and the two monthly service plans at $39.99 for the Smart Protect Plan and $49.99 for the Smart Home plan. While it may be expensive, Vivint can offer convenience and peace of mind, which for many busy families is priceless.

Whatever you decide, Vivint takes care of everything. They send their technicians out to install your equipment and give you a quick walk-through of the features and app. Their security team monitors home systems 24 hours a day, 7 days a week.

What People Are Saying

PC Magazine wrote up a stellar review of the Vivint system, awarding it their exclusive Editor’s Choice in home security systems. The author had very few issues with the system and recommended it to those looking for smart home security.

Unfortunately, many of Vivint’s customers tend to disagree with PC Mag. SafeWise and Consumer Affairs carried a slew of negative reviews from angry users. While complaints ran the gamut, many fit roughly into three categories:

  1. Connectivity and equipment issues. Many reviewers found that their systems went offline several times a day, and some realized they had been offline for days at a time, without a heads-up from Vivint’s monitoring team. No matter how many bells and whistles a security company offers, it’s useless if it can’t actually provide security.
  2. Poor customer service. Quite a few reviews mentioned the writer’s negative experiences with Vivint’s customer service team. Some say they the reps argued about payments, telling customers they had to pay more than they initially thought and refusing to help those who were have financial problems. The reps were described as disrespectful or downright nasty, and completely uncompromising.
  3. Billing issues. According to several reviews, there appears to be a disconnect between what sales people are saying and what is actually given to the customer. Several customers were told they would receive free installation, only to find that they are paying for installation as part of their monthly fees. One customer was promised a discount of $15 per month for the life of her contract. After three calls to Vivint’s customer service line, she received $10 off for two years instead of what she was promised by her sales rep. Many customers complained that they were unwittingly signed up for extremely long contracts (ranging 4 to 6 years), or they were promised they’d get to keep their equipment after their contracts were up, only to find that Vivint forced them to return the system once they ended their service.

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Alternatives to Vivint

Bestseller No. 1
Ring Alarm 8-piece kit (2nd Gen) – home security system with optional 24/7 professional monitoring – Works with Alexa
  • A great fit for 1-2 bedroom homes, this kit includes one base station, one keypad, four contact sensors, one motion detector, and one range extender.
  • Put whole-home security at your fingertips with Ring Alarm, a do-it-yourself alarm system with optional 24/7 professional monitoring with Ring Protect Plus for $10/month for 24/7 emergency police, fire and medical response when your Ring Alarm is triggered.
  • Includes a more intuitive keypad with emergency buttons and smaller contact sensors to seamlessly blend into your home.
  • Receive mobile notifications when your system is triggered, change your Alarm modes, and monitor all your Ring devices all through the Ring app.
  • Choose the Ring Alarm kit that fits your needs and add additional components and accessories at any time.
Bestseller No. 2
Ring Alarm 14-piece kit (2nd Gen) – home security system with optional 24/7 professional monitoring – Works with Alexa
  • A great fit for 2-4 bedroom homes, this kit includes one base station, two keypads, eight contact sensors, two motion detectors, and one range extender.
  • Put whole-home security at your fingertips with Ring Alarm, a do-it-yourself alarm system with optional 24/7 professional monitoring for $10/month.
  • Includes a more intuitive keypad with emergency buttons and smaller contact sensors to seamlessly blend into your home.
  • Receive mobile notifications when your system is triggered, change your Alarm modes, and monitor all your Ring devices all through the Ring app.
  • Choose the Ring Alarm kit that fits your needs and add additional components and accessories at any time.
Bestseller No. 3
Blink Outdoor – wireless, weather-resistant HD security camera with two-year battery life and motion detection, set up in minutes – 5 camera kit
  • Blink Outdoor is a wireless battery-powered HD security camera that helps you monitor your home day or night with infrared night vision.
  • With long-lasting battery life, Outdoor runs for up to two years on two AA lithium batteries (included).
  • Store video clips and photos in the cloud with the Blink Subscription Plan and save events locally to the Blink Sync Module 2 via a USB flash drive (sold separately).
  • Outdoor is built to withstand the elements to help you protect your home inside or out, come rain or shine.
  • Designed so you can set up yourself in minutes. No wiring, no professional installation required.
SaleBestseller No. 4
SimpliSafe 9 Piece Wireless Home Security System w/HD Camera - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant
  • Ready to protect right out of the box. Just plug in the base station, place your sensors, plug in your Simplicam and start protecting your home in minutes - no tools required.
  • Optional 24/7 professional monitoring and cloud recording with police, fire & medical dispatch starting at 50c/day - No contracts (SimpliSafe products and professional monitoring services are only offered for sale and supported in the US)
  • Sound the alarm. Pioneering signal burst technology that is powerful enough to cover homes of every size, with up to 1000 ft. range - no extender needed.
  • The SimpliCam security camera lets you see what’s happening at home anytime from your phone, tablet or computer and comes with a built-in stainless steel shutter for complete control over privacy.
  • Motion sensors detect motion within 30 feet, has a 90 degree field of vision and gets along great with pets under 50lbs. Perfect for full range coverage when placed in a corner.
SaleBestseller No. 5
ZOSI 1080P Security Camera System with 1TB Hard Drive H.265+ 8CH 5MP Lite HD-TVI Video DVR Recorder with 4X HD 1920TVL 1080P Indoor Outdoor Weatherproof CCTV Cameras ,Motion Alert,Remote Access
  • 【H. 265/H.265+ 8CH 5MP Lite HD-TVI DVR】--With the advanced H. 265 technology, which could double the data compression ratio, keep the high quality video even with low bit-rate, it allows you to maximize storage space and enjoy ultra-long recording.
  • 【Expandable camera system】-this is 8Channel 4-in-1 DVR which supports analog HD-TVI CVI AHD camera It provides you the flexibility to extend additional cameras You can add more 4pcs 720P or 1080P Bullet or dome cameras
  • 【Built in 1TB Security Grade Hard Drive】-- Support ultra-long continuous recording and backup by USB. Dvr can be set to automatically overwrite the oldest internally stored footage or you can transfer those video files by USB to a memory stick or external hard Drive.
  • 【IP67 Weatherproof Camera,80ft Night Vision】-- This Camera use Aluminum Metal materials, can effectively prevent rust,Can be installed in almost any outdoor or indoor place. ,Built in 24pcs IR LEDs, Get a sharp and crisp image day or night with the camera's automatic IR-CUT filter, Up to 80ft night vision in total darkness and 130ft Night vision in ambient light.More than 3.0Lux the night vision is color.
  • 【Privacy Protection and Mobile Viewing】 You can block out select areas on each camera. This is to grant privacy in situations. People can not view of certain areas or activities. You can remote access simultaneously on smart devices(IOS/Android) at any time, anywhere with Wi-Fi/ 2G/ 3G/ 4G on smart Phone, tablet, and PC. You’ll never miss out on a moment with remote and local playback, no matter where you are

Last update on 2021-07-28 at 08:08 / Affiliate links / Images from Amazon Product Advertising API

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